Privacy Policy

Protection of Client Information

At Paper Crane Massage Therapy, we prioritize the privacy and security of our clients' personal information. We are committed to maintaining the confidentiality of all personal data entrusted to us. This policy outlines our approach to ensuring that client information is not shared or sold to third parties under any circumstances.

1. Information Collection: We collect personal information solely for the purpose of providing our services. This may include contact details, payment information, and preferences related to our services.
2. Usage of Information: The information collected is used to provide registered massage therapy services, manage appointments, communicate with clients about their appointments or inquiries, and improve our services. We do not share this information with third parties for marketing purposes.   
3. Protection of Information: We implement industry-standard security measures to safeguard client information from unauthorized access, alteration, disclosure, or destruction. Our systems are regularly monitored and updated to ensure the highest level of protection.
4. Third-Party Disclosure: We do not sell, trade, or otherwise transfer client information to outside parties. This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing our customers, provided that these parties agree to keep this information confidential.
5. Compliance: As a healthcare business operating in Canada, we adhere strictly to all applicable laws and regulations governing the collection, use, and protection of customer information, including compliance with Canadian privacy legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA). We ensure that all personal information is handled with the utmost confidentiality and care, respecting our clients' privacy rights at all times.   
6. Policy Updates: This policy may be updated periodically to reflect changes in our practices or legal requirements. Clients will be notified of any significant changes via email or through a notice on our website.

By using our services, you consent to the collection and use of your information as outlined in this policy. If you have any questions or concerns regarding our privacy practices, please contact us at info@papercranemassagetherapy.com

Thank you for choosing Paper Crane Massage Therapy. We appreciate the trust you place in us to protect your privacy and will continue to prioritize the security and confidentiality of your information.