Direct Billing

Many of our Registered Massage Therapists offer direct billing. Please see each therapists bio on our booking page for up to date information on the insurers each therapist is signed up for.

***Please note Aaron Hicks, Vienna Ng and Sophie Hobruecker do not offer any direct billing at this time. 

We offer direct billing to many insurers, including:

• Pacific Blue Cross
• Sun Life
• Greenshield
• Empire Life

Telus Health - including:

• Beneva
• BPA
• Canada Life
• Canada Life - PSHCP (Public Service Health Care Plan)
• Canadian Construction Workers Union
• Chambers of Commerce Group Insurance Plan
• CINUP
• ClaimSecure
• Cowan Insurance Group (managed by Express Scripts Canada)
• D.A. Townley
• Desjardins Insurance
• Equitable Life of Canada
• First Canadian
• GMS Carriers 49 and 50 (Express Scripts Canada)
• GroupHEALTH
• GroupSource
• Industrial Alliance
• Johnson Inc.
• Johnston Group
• LiUna Local 183
• LiUna Local 506
• Manion
• Manulife Financial
• Maximum Benefit
• People Corporation
• The Public Service Health Care Plan (PSHCP)
• RWAM
• Simply Benefits
• TELUS AdjudiCare
• Union Benefits
• UV Insurance
• ICBC - Chelsea Alecci, RMT only

All patients are required to enter their full legal name, insurance policy group number, and member ID number.  You will also be required to sign a consent form authorizing Paper Crane to direct bill the insurance provider on your behalf. 

If this is not completed prior to your initial appointment, we will be unable to submit claims to your insurance provider.    

We are unable to see or look up any of your plans' specific details.  It is your responsibility to cover any remaining fees not covered by your plan.  

At this time, only Chelsea Alecci, RMT, offers direct billing to ICBC. To check if she is currently accepting new ICBC patients, please check her Janeapp bio here.

At this time, only Tempo Sabatier, RMT, offers direct billing for BC MSP supplementary benefits. Please ensure you input your PHN (personal health, or MSP, number) when completing your intake form. If you are unsure if you are eligible for supplementary benefits, Tempo may be able to check for you.

Click here for more information about this public health program, including eligibility and how to apply.